Request local help
Describe the water damage clearly
Email a short factual description and avoid payment details, identity documents, insurance credentials, or other sensitive information.
Information that helps
- Source of the water, if known
- When it began and whether the source is stopped
- Rooms and materials affected
- Any electrical, sewage, structural, or mould concern
- Photos that contain no private documents or identifying information
Urgent conditions
For electrical danger, collapse risk, gas odour, active sewage exposure, fire, or another immediate threat, leave the area and contact the appropriate emergency service.